8/24/2023 - NJ TRANSIT River LINE Service Alert

Please be advised of the following service alert:

 Due to continued operational challenges, River LINE weekday service will temporarily operate every 30 minutes throughout the service day. The impact of this temporary adjustment is limited to weekday peak hour frequency, as the River LINE’s regular weekday schedule operates every 30 minutes outside of peak periods. Saturday service will also operate on the Sunday/Holiday schedule.

 As a result, all River LINE service will temporarily operate on the Sunday/Holiday schedule, which can be found here.

 On days when there are concerts at Freedom Mortgage Pavilion in Camden, extra trains will provide service to Route 73 post-concert, with bus service provided from Route 73 to Trenton Transit Center.

 We recognize that the recent performance of the River LINE has not met our customers' expectations, and we understand the impact that less-than-satisfactory performance has on customers who depend on the River LINE every day.

 The River LINE is operated and maintained by an outside independent contractor, under contract to NJ TRANSIT. As such, we have been engaged at the highest levels with the contractor as they work to develop immediate/short-term solutions, as well as longer-term, permanent solutions.

Some of the contractor’s recent performance issues can be attributed to operator availability, as well as supply chain issues related to vehicle parts. These light rail vehicles are one-of-a-kind models that were custom built to operate on the tracks we share with Conrail along the River LINE. These vehicles cannot be simply replaced with other cars, and their parts are equally customized to the vehicle.

 We apologize for the inconvenience caused by this temporary service adjustment and, again, appreciate your patience while we work as quickly as we can with the contractor to return to the regular weekday schedule as soon as possible. NJ TRANSIT will take all actions necessary to ensure the River LINE operates consistently and reliably for our customers and will continue to provide updates as soon as new information becomes available.

 Customers are encouraged to monitorTravel Alerts & Advisories, sign up for My Transit Alerts, download the NJTransit.com/app and follow us on Social Media for the latest service information.

 For more information and language assistance, please call NJ TRANSIT Customer Service at (973) 275-5555 between the hours of 8:30 AM and 5:00 PM daily.